# UNITED COFFEE CLUB PRIVACY POLICY
**Effective date: August 6, 2026**
United Coffee Club LLC (“United Coffee Club,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the United Coffee Club mobile application, website, online ordering services, loyalty program, and related services (collectively, the “Services”).
1. Information We Collect
Depending on how you use the Services, we may collect the following categories of information:
Information You Provide
* Name
* Email address
* Telephone number
* Account login and customer identifiers
* Pickup or delivery information
* Order history and food or beverage preferences
* Loyalty and rewards activity
* Communications, feedback, and customer-support requests
* Marketing preferences
* Payment and transaction information
Payment Information
Payments may be processed through Apple Pay, Toast, and other payment-processing providers. United Coffee Club does not receive or store your complete Apple Pay card number. Payment providers may collect and process payment credentials, transaction details, billing information, and fraud-prevention information according to their own privacy policies.
Information Collected Automatically
When you use the Services, we and our service providers may automatically collect:
* Device identifiers
* Device type and operating-system information
* IP address
* App activity and interactions
* Log information
* Diagnostic and crash data
* Approximate location derived from an IP address
* Cookies and similar technology when using our website
The App Store privacy disclosure currently identifies User ID, Device ID, and Crash Data as information that may be collected through the application.
2. How We Use Information
We may use information to:
* Create and manage customer accounts
* Process and fulfill orders
* Process payments and prevent fraudulent transactions
* Operate loyalty and rewards programs
* Send order confirmations and service-related notices
* Provide customer support
* Remember customer preferences
* Send promotions when permitted by law and customer preferences
* Analyze use of the Services
* Diagnose crashes and technical problems
* Maintain and improve the app, website, menu, and customer experience
* Protect the security and integrity of the Services
* Comply with legal, tax, accounting, and regulatory obligations
* Enforce our terms and protect our rights
3. How We Disclose Information
We may disclose information to service providers that help us operate the Services, including:
* Toast and its affiliated service providers, which provide mobile-app, online-ordering, loyalty, analytics, and restaurant-technology services
* Apple, including when customers use Apple Pay
* Payment processors and financial institutions
* Website-hosting, cloud-storage, analytics, security, and technical-support providers
* Email, text-message, and customer-communication providers
* Delivery providers, when delivery is requested
* Professional advisers, such as accountants, attorneys, and insurers
These providers may use information only as permitted by their agreements with us and applicable law.
We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect customers or the public, investigate fraud or security incidents, or complete a merger, sale, financing, reorganization, or transfer of business assets.
We do not sell personal information for money.
4. Apple Pay
If you select Apple Pay, Apple and the applicable payment processor handle your payment credentials. United Coffee Club generally receives transaction confirmation and limited information necessary to complete and document the order, but not your complete payment-card number.
Apple’s processing of information is governed by Apple’s applicable privacy notices and terms.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining transaction and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.
6. Your Choices and Rights
Depending on where you live, you may have the right to:
* Request access to personal information we maintain about you
* Request correction of inaccurate information
* Request deletion of personal information
* Withdraw consent where processing is based on consent
* Opt out of promotional communications
* Request information about how we use or disclose personal information
* Appeal a decision concerning a privacy request, where applicable
You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may disable push notifications through your device settings. Service-related communications concerning orders and account security may still be sent.
If the app provides account controls, you may use those controls to update or delete your account. You may also submit a request using the contact information below.
We may need to verify your identity before completing a request. Certain information may be retained when required by law or necessary for legitimate purposes such as fraud prevention, transaction records, tax compliance, and dispute resolution.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their account credentials and should notify us if they suspect unauthorized account activity.
8. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
9. External Services
The Services may link to websites or services operated by other organizations. Their privacy practices are governed by their own policies, and United Coffee Club is not responsible for those practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated policy and revise the effective date. Material changes may also be communicated through the app or by other appropriate means.
11. Contact Us
Questions, privacy requests, and account-deletion requests may be directed to:
United Coffee Club LLC
4011 Tampa Road, Unit 11
Oldsmar, Florida 34677
United States
Telephone: (813) 510-4400
Website: https://unitedcoffeeclub.com
For faster processing, please identify your request as a “Privacy Request” and provide enough information for us to locate and verify the relevant account.
